{"id":40395,"date":"2024-05-06T20:22:18","date_gmt":"2024-05-07T00:22:18","guid":{"rendered":"https:\/\/directivecons1.wpenginepowered.com\/?page_id=40395"},"modified":"2026-01-28T13:02:25","modified_gmt":"2026-01-28T18:02:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/directiveconsulting.com\/ca\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40395\" class=\"elementor elementor-40395\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-708c25b main-pad pad-120 e-flex e-con-boxed e-con e-parent\" data-id=\"708c25b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd5889 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"2cd5889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Data Privacy Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07b7ee3 elementor-widget elementor-widget-text-editor\" data-id=\"07b7ee3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last Updated: 1\/23\/26<\/p><h4>Purpose and Scope<\/h4><p>Directive Consulting, Inc. is committed to protecting the privacy and security of personal information. This document explains how we collect, use, disclose, and safeguard personal information in connection with our website, services, and business operations. Directive operates as a business-to-business marketing services provider. In most cases, we process personal information on behalf of our clients, who act as the data controllers. This policy applies to:<\/p><ul><li>Visitors to our website<\/li><li>Business contacts, prospects, and clients<\/li><li>Individuals whose data may be processed through client-managed platforms to which Directive has authorized access<\/li><\/ul><p>This policy does not apply to data practices of our clients. Clients are responsible for their own privacy policies and compliance obligations.<\/p><h4>Information We Collect<\/h4><h5>Information Collected Directly by Directive<\/h5><p>We may collect limited personal information such as:<\/p><ul><li>Name<\/li><li>Business email address<\/li><li>Business phone number<\/li><li>Company name and role<\/li><li>Communications submitted via forms, email, or meetings<\/li><\/ul><h5>Automatically Collected Information<\/h5><p>When visiting our website, we may collect:<\/p><ul><li>IP address<\/li><li>Browser type and device information<\/li><li>Pages viewed and interaction data<\/li><li>Cookies and similar tracking technologies<\/li><\/ul><p>By entering your phone number and clicking &#8220;Get Started&#8221;, you consent to receive phone calls and\/or SMS messages from Directive and its affiliates via automated technology, including autodialed calls, automated texts, and pre-recorded or artificial voice messages, for marketing, advertising, and transactional purposes. You agree that we may contact you at the telephone number(s) you provide, even if your telephone number is on a national or state Do Not Call list. You also agree to Directive&#8217;s <a href=\"https:\/\/directiveconsulting.com\/ca\/messaging-terms-conditions\/\">Text Messaging Terms<\/a> and Privacy Policy. Your consent is not required as a condition of purchase, and you may withdraw consent at any time. Message frequency varies. Message and data rates may apply.<\/p><h5>Client Controlled Data<\/h5><p>Directive may access or process personal information stored within client-owned systems (e.g., CRM, advertising platforms, analytics tools) strictly for the purpose of providing contracted services. This data:<\/p><ul><li>Is collected and controlled by the client<\/li><li>Remains the client\u2019s responsibility<\/li><li>Is accessed by Directive under contractual authorization<\/li><\/ul><h4>How We Use Personal Information<\/h4><p>We use personal information to:<\/p><ul><li>Provide and manage our services<\/li><li>Communicate with clients and prospects<\/li><li>Respond to inquiries and requests<\/li><li>Analyze and improve our website and offerings<\/li><li>Comply with legal and contractual obligations<\/li><\/ul><p>We do not use client data for our own independent marketing or commercial purposes.<\/p><h4>Legal Bases for Processing (GDPR)<\/h4><p>Where applicable under the GDPR, Directive processes personal data based on:<\/p><ul><li>Performance of a contract<\/li><li>Legitimate business interests<\/li><li>Compliance with legal obligations<\/li><li>Consent, where required<\/li><\/ul><p>When acting on behalf of clients, Directive processes personal data in accordance to data processing agreements and client instructions.<\/p><h4>Cookies and Tracking Technologies<\/h4><p>We use cookies and similar technologies to:<\/p><ul><li>Enable core website functionality<\/li><li>Analyze traffic and performance<\/li><li>Support marketing and advertising efforts<\/li><\/ul><p>You can control cookies through your browser settings. Additional cookie disclosures may be provided via a cookie banner or notice.<\/p><h4>Data Sharing and Disclosure<\/h4><p>We may share personal information with:<\/p><ul><li>Service providers and vendors acting as data processors<\/li><li>Professional advisors (e.g., legal, accounting)<\/li><li>Government or regulatory authorities when legally required<\/li><\/ul><p>Directive does not sell, rent, or monetize personal information.<\/p><h4>Data Retention<\/h4><p>We retain personal information only for as long as necessary to:<\/p><ul><li>Fulfill the purposes outlined in this policy<\/li><li>Comply with legal, regulatory, or contractual obligations<\/li><\/ul><p>Client data accessed through client systems is retained according to client instructions and agreements.<\/p><h4>Your Privacy Rights<\/h4><h5>GDPR (EEA &amp; UK Residents)<\/h5><p>You may have the right to:<\/p><ul><li>Access your personal data<\/li><li>Request correction or deletion<\/li><li>Restrict or object to processing<\/li><li>Request data portability<\/li><\/ul><p>Requests relating to client-controlled data should be directed to the relevant client.<\/p><h5>CCPA \/ CPRA (California Residents)<\/h5><p>You may have the right to:<\/p><ul><li>Know what personal information is collected<\/li><li>Request deletion of personal information<\/li><li>Correct inaccurate personal information<\/li><li>Opt out of certain data sharing (if applicable)<\/li><li>Not be discriminated against for exercising privacy rights<\/li><\/ul><p>Requests can be submitted to: privacy@directiveconsulting.com\/ca<\/p><h4>Data Security<\/h4><p>Directive implements reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.<\/p><h4>International Data Transfers<\/h4><p>Personal information may be transferred to and processed in the United States or other jurisdictions. Where required, Directive relies on appropriate safeguards, such as standard contractual clauses, to protect international data transfers.<\/p><h4>Children\u2019s Privacy<\/h4><p>Directive\u2019s services are not directed to individuals under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children.<\/p><h4>Contact Information<\/h4><p>Directive Consulting, Inc.<br \/>2710 E Adams Ave Orange, California, USA<br \/>Email: privacy@directiveconsulting.com\/ca<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14acfe4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"14acfe4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Anti-Spam and Unsolicited Advertising Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e97198 elementor-widget elementor-widget-text-editor\" data-id=\"2e97198\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Effective Date: 4\/1\/24<br \/>Last Updated: 4\/1\/25<\/p><ol><li>Purpose<\/li><\/ol><p>Directive Consulting is committed to maintaining the high standards of ethical marketing and communication. This policy outlines our stance against the use of unsolicited messages or &#8220;spam&#8221; to advertise or promote our website, services, or brand.<\/p><ol start=\"2\"><li>Scope<\/li><\/ol><p>This policy applies to all employees, contractors, partners, vendors, and third-party agents who represent Directive Consulting or engage in marketing, advertising, or outreach on behalf of the company.<\/p><ol start=\"3\"><li>Policy Statement<\/li><\/ol><p>Directive Consulting prohibits the use of unsolicited messages, including but not limited to email, SMS, social media direct messages, or other digital communication for the purpose of advertising or promoting directiveconsulting.com\/ca or any of our services.<\/p><p>We strictly adhere to all applicable laws and regulations, including:<\/p><ul><li>CAN-SPAM Act of 2003 (U.S.)<\/li><li>Canada\u2019s Anti-Spam Legislation (CASL)<\/li><li>General Data Protection Regulation (GDPR)<\/li><li>Any other applicable local, national, or international anti-spam laws<\/li><\/ul><ol start=\"4\"><li>Prohibited Activities<\/li><\/ol><p>The following activities are strictly prohibited under this policy:<\/p><ul><li>Sending unsolicited emails or messages to individuals or organizations not explicitly interested in our services.<\/li><li>Using purchased or scraped email or contact lists for marketing purposes.<\/li><li>Misrepresenting the source of any message or using false or misleading header information.<\/li><li>Sending messages without a clear and functional unsubscribe or opt-out mechanism.<\/li><li>Promoting our website or services via unauthorized channels such as spamming forums, blogs, or social media groups.<\/li><\/ul><ol start=\"5\"><li>Acceptable Marketing Practices<\/li><\/ol><p>Directive Consulting supports and encourages ethical, permission-based marketing strategies, including:<\/p><ul><li>Email marketing to individuals who have explicitly opted in to receive communications.<\/li><li>Content marketing, SEO, and organic social media engagement.<\/li><li>Paid advertising through authorized platforms and channels.<\/li><li>Outreach to prospects through professional networks with transparency and relevance.<\/li><\/ul><ol start=\"6\"><li>Enforcement and Accountability<\/li><\/ol><p>All employees and partners are expected to comply with this policy. Violations may result in:<\/p><ul><li>Disciplinary action for employees<\/li><li>Termination of contracts for vendors or partners<\/li><li>Legal action if applicable laws have been violated<\/li><\/ul><ol start=\"7\"><li>Reporting Violations<\/li><\/ol><p>Suspected violations of this policy should be reported immediately to Directive consulting using the contact methods at the end of this document<\/p><ol start=\"8\"><li>Policy Review<\/li><\/ol><p>This policy will be reviewed annually and updated as necessary to ensure compliance with current laws and best practices.<\/p><p>Contact Information:<br \/>For questions regarding this policy, please contact:<br \/>Directive Consulting<br \/>Email: ITSupport@directiveconsulting.com\/ca<br \/>Website: <a href=\"http:\/\/www.directiveconsulting.com\/ca\/\">www.directiveconsulting.com\/ca<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Data Privacy Policy Last Updated: 1\/23\/26 Purpose and Scope Directive Consulting, Inc. is committed to protecting the privacy and security<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-40395","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Directive CA<\/title>\n<meta name=\"description\" content=\"Learn how Directive collects, uses, and protects your data. 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