{"id":15817,"date":"2019-02-25T23:37:52","date_gmt":"2019-02-25T23:37:52","guid":{"rendered":"https:\/\/directiveconsulting.com\/ca\/?p=15817"},"modified":"2024-05-23T07:42:15","modified_gmt":"2024-05-23T11:42:15","slug":"search-intent-key-successful-ppc-campaigns","status":"publish","type":"post","link":"https:\/\/directiveconsulting.com\/ca\/blog\/search-intent-key-successful-ppc-campaigns\/","title":{"rendered":"Search Intent: The Key To Successful PPC Campaigns"},"content":{"rendered":"<p><span style=\"font-weight: 300;\">As digital marketers, we recognize how essential it is to know where our target market hangs out online. \u00a0You can&#8217;t effectively sell your product or service if you\u2019re putting it in front of the wrong people &#8211; that&#8217;s marketing common sense! \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 300;\">But knowing where your target market spends their time is only half the story. \u00a0As a search marketer, you probably read numerous articles that say the same thing about the importance of keyword research and how to do it. \u00a0Only a few of those articles will mention the most vital and often overseen part of keyword research &#8211; search intent.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Search intent is the other half of the story that many search marketers don\u2019t pay enough attention to while doing keyword research. \u00a0Simply put, search intent is the \u201cwhy\u201d behind the search. The search process always starts with a question and search engines are used to find those answers.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-15818\" src=\"https:\/\/directiveconsulting.com\/ca\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh1-1024x684.png\" alt=\"Google search intent is essential for PPC success.\" width=\"521\" height=\"348\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh1-1024x684.png 1024w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh1-300x200.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh1-768x513.png 768w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh1-1536x1025.png 1536w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh1.png 1600w\" sizes=\"(max-width: 521px) 100vw, 521px\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">Why is Search Intent the Key to Successful PPC Campaigns? <\/span><b>\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 300;\">The answer is simple and can be narrowed down to one word: alignment.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Every time someone acts online, or anywhere for the matter, there is an expectation of a result. A good search marketer can look beyond a search query, see it as an individual thought process, and strategize a way to align their campaign with the expectations of the searcher. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 300;\">When your campaigns are aligned with the search intent, you\u2019ll find that everything clicks. You\u2019ll start seeing the performance you\u2019ve only dreamt of finally taking place.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 300;\">There is more that goes into campaign alignment than just understanding search intent, but that&#8217;s where the magic begins. If you don\u2019t have the foundations correct, the whole thing will collapse. <\/span><\/p>\n<p><span style=\"font-weight: 300;\">Plus, if you spend time understanding the \u201cwhy\u201d behind a search and figure out a way to have your campaigns match it, the searcher\u2019s experience will be positive. <\/span><span style=\"font-weight: 300;\">Advertising is not advertising when you\u2019re merely providing information and answering questions. \u00a0The tricky part, once you have a solid grasp on the search intent for a keyword, is then aligning your campaigns to meet those expectations. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Also, alignment doesn\u2019t stop at the search intent for a keyword. \u00a0As the great Kendrick Lamar would say, \u201cIts levels to it, you and I know.\u201d Similar to whatever he was talking about, there are levels to reaching campaign alignment. Search intent is the first one. The typical campaign alignment process looks something like this:<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 300;\">Search Query &gt; Keyword &gt; Ad Copy &gt; <a href=\"https:\/\/directiveconsulting.com\/ca\/resources\/glossary\/landing-page\/\">Landing Page<\/a><\/span><\/p>\n<p><span style=\"font-weight: 300;\">In this article, we\u2019ll just be touching upon the first part of the process where you\u2019re beginning to form the foundation of your campaigns. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Are you ready to bring your <\/span><a href=\"https:\/\/directiveconsulting.com\/ca\/services\/ppc\/\"><span style=\"font-weight: 300;\">PPC<\/span><\/a><span style=\"font-weight: 300;\"> campaigns to the next level? Let&#8217;s get started!<\/span><\/p>\n<h2><b>Determining Search Intent<\/b><\/h2>\n<p><span style=\"font-weight: 300;\">Search intent can be divided into three basic categories: informational, navigational, and transactional. \u00a0In the following sections, I will go over the basics of each group and give you a few indicators you can use to determine what the search intent is. <\/span><\/p>\n<p><span style=\"font-weight: 300;\">Listed below are the four main things we will look at as indicators for determining keyword intent (in no particular order):<\/span><\/p>\n<ul>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">SERP Features<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Organic Rankings<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Number of Ads<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Keyword Data<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 300;\">To put it simply, all you have to do is look at the <a href=\"https:\/\/directiveconsulting.com\/ca\/resources\/glossary\/serp\/\">SERP<\/a> to know what the search intent is. Google\u2019s whole business is centered around answering peoples questions and showing the most relevant results for a search. \u00a0We have a search intent tool that has millions of dollars invested in it, and it&#8217;s 100% free!<\/span><\/p>\n<h3><span style=\"font-weight: 600;\">Informational Intent<\/span><\/h3>\n<p><span style=\"font-weight: 300;\">Informational intent searches are where the user is looking for a specific fact, topic, or piece of information. \u00a0These kinds of searches make up the vast majority of all searches and are comprised of generic keywords. <\/span><\/p>\n<p><span style=\"font-weight: 300;\">If we place informational intent keywords in the <a href=\"https:\/\/directiveconsulting.com\/ca\/resources\/glossary\/marketing-funnel\/\">marketing funnel<\/a>, they would be as top of the funnel as you can get.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Let\u2019s take a look at the SERP for an informational intent keyword.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15827\" src=\"https:\/\/directiveconsulting.com\/ca\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh2-1024x762.png\" alt=\"Screenshot of ways to utilize search intent for PPC campaigns.\" width=\"548\" height=\"408\" \/><\/p>\n<p><span style=\"font-weight: 300;\">Going down the list of the four things we use as intent indicators, we can see there are two SERP features: in-depth articles and a knowledge panel. \u00a0Often with informational intent keywords, Google will include non-Google Ads SERP features like these to provide people with quick access to more information. \u00a0Some other features to keep an eye out for are related questions and featured snippets.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">One of the most significant indicators of intent can be found by looking at the top organically ranked pages. \u00a0For informational intent searches, look for pages that address the typical \u201cwhat is\u201d and \u201chow to\u201d questions. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 300;\">You\u2019ll often see Wikipedia, definitions or news\/blog publications in the top results for these. \u00a0In the example above, we have Wikipedia ranked #1, a news site as #2, and a definition as #3. <\/span><\/p>\n<p><span style=\"font-weight: 300;\">The next thing we notice is there is only one ad showing. \u00a0This tells us that Google believes there is not much purchase intent behind this search. \u00a0I\u2019ll go more into detail about this when we get to transactional intent keywords.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">The last thing we look at is the keyword data. More often than not, informational intent keywords have high search volume, low <a href=\"https:\/\/directiveconsulting.com\/ca\/resources\/glossary\/cpc\/\">CPC<\/a>, and competition. \u00a0For this example, the data shows that the average search volume is 590 a month, $6.84 CPC, and 0.22 competition. The low CPC and competition indicate that this keyword is not being targeted by other advertisers which means we can assume that it&#8217;s not a valued keyword in the space.<\/span><\/p>\n<h3><span style=\"font-weight: 600;\">Navigational Intent<\/span><\/h3>\n<p><span style=\"font-weight: 300;\">Navigational intent searches are those searches where the user is looking for a specific website. The keywords for these kinds of searches are semi-generic, very straightforward, and the easiest to identify. \u00a0Navigational intent searches will either be a particular website or a brand name. <\/span><\/p>\n<p><span style=\"font-weight: 300;\">Below is an example of a navigational intent search for \u201cNew York Times.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-15828\" src=\"https:\/\/directiveconsulting.com\/ca\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh3-1024x636.png\" alt=\"Screenshot of navigational search intent in the SERP.\" width=\"874\" height=\"543\" \/><\/p>\n<p><span style=\"font-weight: 300;\">The two things we\u2019re looking for in identifying navigational intent searches is a brand name or a website. It\u2019s difficult to know precisely where navigational intent searches fall within the marketing funnel, but if I had to place them somewhere, it would be in the middle of the funnel.<\/span><\/p>\n<h3><span style=\"font-weight: 600;\">Transactional Intent<\/span><\/h3>\n<p><span style=\"font-weight: 300;\">Transactional intent searches are where the user looks for information related to buying a specific product or service. The audience has already gone through informational stages of researching what they need and are now looking for a solution to do what they need.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Let&#8217;s look at some SERP indicators for a transactional intent keyword!<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-15829\" src=\"https:\/\/directiveconsulting.com\/ca\/wp-content\/uploads\/sites\/11\/2019\/02\/Josh4.png\" alt=\"Screenshot of transactional search intent in the SERP.\" width=\"635\" height=\"727\" \/><\/p>\n<p><span style=\"font-weight: 300;\">There are three primary indicators for a transactional intent keyword. The first and most obvious one is keyword data. Transactional intent keywords have high CPC and high levels of competition. In the example above, we\u2019re looking at a competition level of 0.92 and a CPC of $59, which is a good indication in itself to say that this search has a transactional intent.<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Now if we look at the number of ads that appear, we see that there are four of them. \u00a0This is called a \u201c4-pack\u201d and is Google telling us that there is a high chance there is transactional intent behind the search. <\/span><a href=\"https:\/\/searchenginewatch.com\/2016\/05\/12\/google-ad-4-pack-now-shown-for-23-of-all-online-search-topics\/\"><span style=\"font-weight: 300;\">Research<\/span><\/a><span style=\"font-weight: 300;\"> has been done that found that transactional intent searches are six times more likely to display four ads. If you see a 4-pack ad, the chances are that there is transactional intent behind it!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 300;\">Look for review sites or articles about comparisons when you\u2019re trying to identify transactional intent keywords. It&#8217;s a strong indication that a keyword has transactional intent if there are review sites like <\/span><a href=\"https:\/\/www.capterra.com\/\"><span style=\"font-weight: 300;\">Capterra<\/span><\/a><span style=\"font-weight: 300;\"> or <\/span><a href=\"https:\/\/www.softwareadvice.com\/\"><span style=\"font-weight: 300;\">Software Advice<\/span><\/a><span style=\"font-weight: 300;\"> showing up in the organic results. <\/span><\/p>\n<p><span style=\"font-weight: 300;\">If you take a step back and think about what those sites are, it makes sense. \u00a0<\/span><span style=\"font-weight: 300;\">They are peer review sites! The fact that Google has them in the top organic rankings tells us that the searcher is in the consideration phase. This means they\u2019re most likely looking to compare and research what other buyers are saying about a product or service.<\/span><\/p>\n<h2><b>Focus on Campaign Alignment<\/b><\/h2>\n<p><span style=\"font-weight: 300;\">Finally, the main takeaway here is to be aware of the crucial aspect of aligning your campaigns with search intent. If you\u2019re targeting keywords that have an informational purpose, offer the searcher something that compliments the stage they are in, such as a relevant whitepaper or eBook. \u00a0If you\u2019re targeting transactional intent keywords, provide your audience a free trial, demo, etc. <\/span><\/p>\n<p><span style=\"font-weight: 300;\">Mix informational and transactional offers up, and you may find yourself trying to fit a square peg into a circle hole &#8211; it just won\u2019t work! It\u2019s all a matter of giving people what they\u2019re looking for and being consistent. You can pull as many levers as you want to get someone to convert, but when there is a misalignment in your campaigns, the performance is going to reflect that.<\/span><\/p>\n<p><strong>Resources<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/directiveconsulting.com\/ca\/institute\/lessons\/create-google-ads-account\/\">Create a Google Ads Account<\/a><\/li>\n<li><a href=\"https:\/\/directiveconsulting.com\/ca\/institute\/lessons\/ppc-competitor-analysis\/\">PPC Competitor Analysis<\/a><\/li>\n<li><a href=\"https:\/\/directiveconsulting.com\/ca\/institute\/lessons\/ppc-keyword-research\/\">PPC Keyword Research<\/a><\/li>\n<li><a href=\"https:\/\/directiveconsulting.com\/ca\/institute\/lessons\/ppc-strategy\/\">PPC Strategy<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>As digital marketers, we recognize how essential it is to know where our target market hangs out online. \u00a0You can&#8217;t<\/p>\n","protected":false},"author":19,"featured_media":15819,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[48,50],"tags":[74,95,99,140],"class_list":["post-15817","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-perspectives","category-ppc","tag-b2b","tag-data","tag-digital-marketing","tag-ppc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Search Intent: The Key To Successful PPC Campaigns - Directive CA<\/title>\n<meta name=\"description\" content=\"Search intent is the \u201cwhy\u201d behind the search. 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