{"id":46913,"date":"2024-09-24T15:27:41","date_gmt":"2024-09-24T19:27:41","guid":{"rendered":"https:\/\/directiveconsulting.com\/ca\/?p=46913"},"modified":"2024-09-30T14:09:27","modified_gmt":"2024-09-30T18:09:27","slug":"marketing-principles-for-saas-brands","status":"publish","type":"post","link":"https:\/\/directiveconsulting.com\/ca\/blog\/marketing-principles-for-saas-brands\/","title":{"rendered":"5 Must-Know Marketing Principles for SaaS Brands Who Refuse to Play Small"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Yep, you guessed it: We live in a \u201cdynamic world\u201d of \u201crapidly changing,\u201d \u201cever-evolving,\u201d and \u201cincreasingly complex\u201d digital landscapes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But here\u2019s the thing: all those clich\u00e9 and AI-generated turns of phrase are, regrettably, true. That\u2019s why you need to (queue David Bowie) \u201cturn and face the strange Ch-ch-changes.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, the competition is fierce. So, to stand out, there are a few key strategic principles you can implement to stay ahead in the industry. Let\u2019s chat about them.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">1. A Manually Verified TAM Is Foundational<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If your SaaS product dominated the industry and had no real competitors, what is the maximum amount of revenue you could generate? Estimating that potential demand for your product is your Total Addressable Market, or TAM.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The simplest equation for calculating TAM is:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Average revenue per customer \u00d7 Total number of potential customers in your target market<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(If you\u2019re not sure how to best source the data for calculating TAM, check out Directive\u2019s<\/span><a href=\"https:\/\/www.youtube.com\/watch?v=B6F192ZA1y4\"><span style=\"font-weight: 400;\"> three-part YouTube series<\/span><\/a><span style=\"font-weight: 400;\">.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A clear and <\/span><i><span style=\"font-weight: 400;\">manually verified<\/span><\/i><span style=\"font-weight: 400;\"> TAM is a crucial foundation for SaaS marketers\u2014it will drive your entire content marketing approach.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wait, why manually verify?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Relying solely on black box advertising and automated tools or algorithms will lead to skewed insights. The data provided can sometimes misclassify companies and industries or otherwise give inaccurate or outdated info. If you want to target legit potential buyers, manually verify your TAM.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And by manually verify, we mean manually search each company on your TAM list and check out their website. According to Syed Wasif A., head of digital marketing at Confidential, \u201cWithout this step, there&#8217;s a risk of including companies that don&#8217;t belong to the chosen industry, have been acquired, or encounter issues like website redirects or 404 errors. Taking the time for thorough manual checks helps maintain the integrity of your data.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve identified and manually verified your TAM, upload that data to <\/span><a href=\"https:\/\/www.salesforce.com\/\"><span style=\"font-weight: 400;\">Salesforce<\/span><\/a><span style=\"font-weight: 400;\"> and tag it appropriately. This process will help you accurately report on market share, track performance metrics, and visualize a solid marketing strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Knowing your TAM can ensure that your content reaches the right audience, maximizing the ROI of paid media and minimizing wasted impressions.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">2. You Need Better Content, Not More Content<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">With a TAM, you know <\/span><i><span style=\"font-weight: 400;\">who<\/span><\/i><span style=\"font-weight: 400;\"> to market to. Now make sure you\u2019re offering up <\/span><i><span style=\"font-weight: 400;\">quality<\/span><\/i><span style=\"font-weight: 400;\"> content to that audience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There tends to be this floating notion among content marketers that <\/span><i><span style=\"font-weight: 400;\">quantity<\/span><\/i><span style=\"font-weight: 400;\">\u2014a constant flow of digital ads, emails, and social posts\u2014equals success. But if you\u2019re producing a bunch of content that lacks substance, it\u2019s going to dilute your brand\u2019s message and fail to resonate with your target audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s the deal: The market is already saturated with repetitive, uninspiring, unreliable, and low-quality content. Don\u2019t add to the garbage pile. Instead, take the time to create content that you and your team can stand behind.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aim to entertain, inspire, and educate your audience. You can play around with different formats\u2014from <\/span><a href=\"https:\/\/directiveconsulting.com\/ca\/success-stories\/\"><span style=\"font-weight: 400;\">case studies<\/span><\/a><span style=\"font-weight: 400;\">, podcasts, and webinars to blogs and social media posts (<\/span><a href=\"https:\/\/www.tiktok.com\/@corporatenatalie\/video\/7363630219607018798\"><span style=\"font-weight: 400;\">like this one<\/span><\/a><span style=\"font-weight: 400;\">). Once you\u2019ve generated this content, ask yourself: are you proud of it? Do you believe it adds genuine value to your audience? If not, go back to the drawing board.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are a few tips to improve your content:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Focus on Storytelling: Weave in narratives to connect with your audience on an <\/span><a href=\"https:\/\/www.psychologytoday.com\/gb\/blog\/inside-the-consumer-mind\/201302\/how-emotions-influence-what-we-buy\"><span style=\"font-weight: 400;\">emotional level<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use Multimedia: Keep your audience engaged with content that uses visuals, infographics, and videos.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Encourage Feedback: Engage with your audience through comments and discussions to refine your content strategy continually.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As <\/span><a href=\"https:\/\/www.linkedin.com\/company\/directive-consulting\/\"><span style=\"font-weight: 400;\">Directive<\/span><\/a><span style=\"font-weight: 400;\"> CEO Garrett Mehrguth opined, \u201cThe world needs art, in the form of content, that its creators are obsessed with.\u201d\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">3. Optimize For Attention<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When your target audience is already bombarded with messaging from all sides, capturing attention can feel impossible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To stand out, you have to not only produce quality content but back it up with a unique brand voice, a strong point of view, and a clear methodology.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cNo one cares about your SaaS brand,\u201d Mehrguth says. \u201cThat\u2019s fine and you can fix it. No one cared about me or my <\/span><a href=\"https:\/\/directiveconsulting.com\/ca\/\"><span style=\"font-weight: 400;\">agency<\/span><\/a><span style=\"font-weight: 400;\"> either until I <\/span><a href=\"https:\/\/directiveconsulting.com\/ca\/customer-generation\/\"><span style=\"font-weight: 400;\">stood for something<\/span><\/a><span style=\"font-weight: 400;\">.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s already a lot of digital noise out in the ether\u2014so consider taking a risk and trying out some bold marketing stunts that will both garner attention and foster a deeper connection with your audience.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As long as it aligns with your brand voice, don\u2019t be afraid to get weird.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Check out some of these recent strange\u2014and certainly unforgettable\u2014marketing campaigns that broke through the noise:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Michael Cera\u2019s brilliant and cryptic <\/span><a href=\"https:\/\/www.tiktok.com\/@haleyybaylee\/video\/7327026578536549674?lang=en\"><span style=\"font-weight: 400;\">collaboration with CeraVe<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Daniel Craig\u2019s inspired <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=ekESZIn4y18\"><span style=\"font-weight: 400;\">dance moves<\/span><\/a><span style=\"font-weight: 400;\"> for Belvedere Vodka<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Liquid Death\u2019s <\/span><a href=\"https:\/\/liquiddeath.com\/pages\/badbirdie?srsltid=AfmBOor_Gz2VHLP8y3UcGHgbcM0_ub94T2WLI_dVXP_xIA0I_PM0etGU\"><span style=\"font-weight: 400;\">partnership with Bad Birdie<\/span><\/a><span style=\"font-weight: 400;\"> (spoiler: it\u2019s a golf club you can urinate in)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Katy Perry\u2019s new <\/span><a href=\"https:\/\/www.popsugar.com\/beauty\/katy-perry-qr-code-tattoo-vmas-49392525\"><span style=\"font-weight: 400;\">QR code tattoo<\/span><\/a><span style=\"font-weight: 400;\"> promoting her upcoming album\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Customers love brands that can prove they understand the industry while daring to be different. In Mehrguth\u2019s words, \u201cBE SHOCKINGLY MEMORABLE.\u201d\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">4. Less Sales Enablement, More Brand<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">So what\u2019s holding you back from creating fresh, interesting, and \u201cout there\u201d content?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many SaaS companies fall into the trap of creating content solely for sales enablement, which often results in mediocre content that just doesn\u2019t drive conversions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So if that\u2019s you, it\u2019s time to rethink your approach.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, sales enablement is important. But if you have tunnel vision on outreach and only create content that converts, your team will never hit its creative stride, and prospective clients will quickly forget you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why you need to invest in a brand campaign if you haven\u2019t already. Show your audience what your brand stands for and why they should care. It doesn\u2019t matter if you have a fantastic product\u2014that alone won\u2019t lead to demand generation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers these days expect more. They want to commit to a brand that\u2019s authentic, evocative, and moving. \u201cFocus on inspiring, not converting,\u201d Mehrguth says.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Look at Heineken\u2019s <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=VO1FtdFH1q0\"><span style=\"font-weight: 400;\">We\u2019ll Meet Again<\/span><\/a><span style=\"font-weight: 400;\"> campaign, for example. Launched in the middle of COVID-19, this campaign resonated with its audience on a global scale: It tapped into our shared feelings of isolation and uncertainty while offering a vision of hope for the future. Its relatable message, compelling visuals, and alignment with its socially driven brand identity created a positive and memorable connection with consumers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Brands like this, which focus on authenticity and building community, often see increased brand affinity and cultivate a loyal customer base.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">5. Do More Events, But Differently<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Folks, it\u2019s time to think outside the booth.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Event marketing is a powerful tool, but the traditional approach\u2014setting up a booth at a trade show\u2014isn\u2019t the most effective strategy anymore.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For one, it\u2019s just expensive. Be honest: Are you seeing a clear ROI for what you\u2019re paying?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cost aside, as CEO of Groover Commerce Ethan Griffin put it, \u201cPeople have changed in terms of what they find valuable at events. They prefer the experiential side of things, and not endlessly circling the trade show floor.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t stick to the conventional event playbook. Try switching it up:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">Find a Local Event: Scout around for a sporting or music event in the same city as the original conference or trade show. Consider what experience would best align with your target consumer.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Rent a Box: Venues often offer box rentals for events, which provides an exclusive experience for your guests. As a bonus, these venues tend to handle most of the logistics, so you can focus on socializing and customer engagement.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Co-Market with a Partner: Collaborating with another company can both lower costs and expand your reach and brand awareness.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Build a Landing Page: Create a dedicated landing page promoting your event. This can be your central hub for event info and RSVPs.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Leverage Google Ads: Launch a targeted Google ad campaign to direct traffic to your event landing page.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Geofencing Campaigns: Use geofencing on social media to invite locals to your event (psst, make sure to zero in on your verified TAM).\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Evaluate Success: After the event, debrief on what worked and (more importantly) what maybe didn\u2019t. Assess the long-term impact of the event with a trailing 12-month lookback. A few metrics to look at:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Engagement Metrics: How did attendees engage with follow-up content or products after the event?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead Generation and Customer Acquisition: Did the event result in any new customers?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Revenue Growth: Was there an increase in sales that we can link back to the event?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">8. Celebrate Your Success: Take the time to celebrate what went well with your team and recognize those who contributed to the event\u2019s success. This will reinforce a culture of support, creativity, and innovation in your future marketing efforts.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The Bottom Line<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s up to you to make people care and invest in your brand.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best marketing strategy will never come from churning out generic content or following the status quo. It comes from understanding your target audience and then committing to quality, authenticity, continual learning, and creative solutions.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><span style=\"font-weight: 400;\">The best artists in the world are the ones that make people feel something,\u201d says <\/span><a href=\"https:\/\/www.linkedin.com\/posts\/garrettmehrguth_here-are-5-principles-that-all-saas-marketers-activity-7232441714181828610-aKSc\/?utm_source=share&amp;utm_medium=member_desktop\"><span style=\"font-weight: 400;\">Garrett Mehrguth<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When everything is digital and media-driven, it\u2019s easy to forget that you\u2019re marketing to real humans, not robots.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So let\u2019s try to keep it interesting and make those humans feel things.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yep, you guessed it: We live in a \u201cdynamic world\u201d of \u201crapidly changing,\u201d \u201cever-evolving,\u201d and \u201cincreasingly complex\u201d digital landscapes.\u00a0 But<\/p>\n","protected":false},"author":98,"featured_media":46914,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[25,39],"tags":[],"class_list":["post-46913","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-b2b","category-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Must-Know Marketing Principles for SaaS Brands Who Refuse to Play Small - Directive CA<\/title>\n<meta name=\"description\" content=\"Ready to break free from mediocrity? 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