{"id":12853,"date":"2017-07-27T06:07:06","date_gmt":"2017-07-27T06:07:06","guid":{"rendered":"https:\/\/directiveconsulting.com\/uk\/?p=12853"},"modified":"2025-03-21T14:10:51","modified_gmt":"2025-03-21T18:10:51","slug":"why-your-b2b-marketing-plan-stalls","status":"publish","type":"post","link":"https:\/\/directiveconsulting.com\/uk\/blog\/why-your-b2b-marketing-plan-stalls\/","title":{"rendered":"Why Your B2B Marketing Plan Stalls: How to Break Down the Silos in Your Organization"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Digital marketing has been run in silos since the beginning of time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The SEO people \u201cdo SEO.\u201d The PPC people \u201cdo PPC.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And there\u2019s never a whole lot of overlap between the two, despite them being only a few pixels from each other on a Search Engine Result Page.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That approach is continuing to fail today, however. Running with the same old silos restricts you to only 33% or 66% of your potential.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Compartmentalizing your marketing efforts seems like a logical first step, but when your campaigns, activities, and teams don\u2019t talk to each other, you risk jeopardizing results in the process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The answer lies in reorganizing the way you think about marketing today, including how campaigns are run, tactics are used, and even where team members sit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But before we can look at these departments in detail, we first need to address what exactly these marketers will be doing. And more importantly, the potential problem with what they\u2019re doing already.<\/span><\/p>\n<h2><b>How Do Your Customers Shop Today?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your B2B marketing plan should mimic how customer shop.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It makes sense in theory but is rarely practiced in reality.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It takes anywhere from <\/span><a href=\"https:\/\/www.salesforce.com\/blog\/2015\/04\/takes-6-8-touches-generate-viable-sales-lead-heres-why-gp.html\"><span style=\"font-weight: 400;\">6-8 touches<\/span><\/a><span style=\"font-weight: 400;\"> (on the low end) to \u201cgenerate a viable sales\u201d lead according to Salesforce.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, that doesn\u2019t mean 6-8 cold emails. Or 6-8 search ads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, people are jumping from <\/span><a href=\"http:\/\/www.slideshare.net\/McK_CMSOForum\/customer-experience-journey-webinar-v10-091713\"><span style=\"font-weight: 400;\">channel to channel and device to device<\/span><\/a><span style=\"font-weight: 400;\"> before making a decision.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They\u2019re browsing and researching and learning and evaluating.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And this only becomes more common as the <\/span><a href=\"https:\/\/econsultancy.com\/blog\/65281-how-can-businesses-track-the-customer-journey-in-a-multichannel-world\/\"><span style=\"font-weight: 400;\">cost of your products or services rises<\/span><\/a><span style=\"font-weight: 400;\">, too. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Google\u2019s very own <\/span><a href=\"https:\/\/www.thinkwithgoogle.com\/tools\/\"><span style=\"font-weight: 400;\">Customer Journey to Online Purchase<\/span><\/a><span style=\"font-weight: 400;\"> visually illustrates the path your customers are taking (right now) before they ultimately decide to buy.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-12860\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image7.png\" alt=\"\" width=\"1048\" height=\"687\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image7.png 1048w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image7-300x197.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image7-1024x671.png 1024w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image7-768x503.png 768w\" sizes=\"(max-width: 1048px) 100vw, 1048px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This is like your sales funnel laid out horizontally.<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><b>Top of the Funnel: <span style=\"font-weight: 400;\">Customers find new brands through social (recommendations from peers), \u2018generic paid search\u2019 around product categories, and display ads.<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li>Middle of the Funnel: <span style=\"font-weight: 400;\">Customers begin researching company through organic search and website referrals (while evaluating their alternatives).<\/span><\/li>\n<\/ul>\n<ul>\n<li>Bottom of the Funnel: <span style=\"font-weight: 400;\">Customers now use \u2018brand paid search\u2019 to research individual companies, email from the past downloaded offers to bring the back before finally going to the site directly to convert.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Obviously, the likelihood of someone handing over their credit card after the first time they hear about you is slim to none. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why this round-about journey is more common. It identifies cold prospects and \u2018warms them up\u2019 to generate new Marketing Qualified Leads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The tricky part about this process is that a channel isn\u2019t always used in one stage or the other. Take organic search, for example.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once again, Google\u2019s Customer Journey to Online Purchase shows how search is often used at various stages of the sale funnel to find different types of information (as their awareness evolves).<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-12862\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image9.png\" alt=\"\" width=\"989\" height=\"917\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image9.png 989w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image9-300x278.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image9-768x712.png 768w\" sizes=\"(max-width: 989px) 100vw, 989px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">People don\u2019t realize they have a need for your services initially.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So instead, they\u2019re Googling the pain point or symptom they\u2019re experiencing (\u201chow to get sales leads\u201d).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Only after fully recognizing the scope of their problem (and inability to solve it on their own), do they switch gears to looking for viable solutions (\u201cbest sales training courses\u201d).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They check out few options before narrowing their list to dive deep (\u201cJohn\u2019s Seven-Figure Sales Club\u201d).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A customer\u2019s intent at each level is completely different. So the types of search queries and expectations are, too.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-12861\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image8.png\" alt=\"\" width=\"618\" height=\"293\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image8.png 618w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image8-300x142.png 300w\" sizes=\"(max-width: 618px) 100vw, 618px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/searchengineland.com\/just-good-ppc-account-structure-anyway-202476\"><span style=\"font-weight: 400;\">image source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That makes sense, right?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s all fairly logical and straightforward.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The problem is that it\u2019s not happening in your B2B marketing plan.<\/span><\/p>\n<h2><b>Why Your B2B Marketing Plan Needs to Focus on Funnel Segmentation (Not Discipline)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The last example just went on and on and on about the different ways people search today.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That already hints at the shift that needs to take place: Your SEO strategy needs to hit each step of the sales funnel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Historically, that\u2019s not always the case.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, there\u2019s an over prioritization on rankings instead of leads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the surface it makes sense. Before you can sell anything, you have to build the public\u2019s recognition of <\/span><i><span style=\"font-weight: 400;\">who you are<\/span><\/i><span style=\"font-weight: 400;\"> and <\/span><i><span style=\"font-weight: 400;\">what you basically do.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">So you\u2019re devoting 23 hours a day to customer acquisition\u2026 with little to no <\/span><i><span style=\"font-weight: 400;\">deal flow<\/span><\/i><span style=\"font-weight: 400;\"> to show for it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The trick is to view SEO-related activities by funnel segmentation and not by itself as a separate discipline.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12855 size-full\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image2.png\" alt=\"marketing funnel stages\" width=\"573\" height=\"181\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image2.png 573w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image2-300x95.png 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/sujanpatel.com\/marketing\/web-profits-growth-team\/\"><span style=\"font-weight: 400;\">image source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, today\u2019s sophisticated version of SEO doesn\u2019t just require sprinkling magic pixy dust after a page or campaign already goes live.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s bound to fail.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rather, it needs to be involved at the very beginning, driving strategy for both content creation and design resources so that you can hit each step of the funnel cleanly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That means some pages will be created for rankings in mind (to drive top of funnel visibility) while others are designed for leads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same criteria that makes content excel at one of those things can often backfire for the other. So they\u2019re separate pieces of the journey that you string together. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">That even applies to a single campaign, like <\/span><a href=\"https:\/\/directiveconsulting.com\/uk\/services\/seo\/\"><span style=\"font-weight: 400;\">guest posting<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12863 size-full\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image10.png\" alt=\"unfocused guest post lead funnel\" width=\"550\" height=\"246\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image10.png 550w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image10-300x134.png 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The first few pieces are designed to generate attention and interest, with later ones coordinating the nurturing and trust building at scale to deliver more leads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The problem, again, is that you typically can\u2019t do this when \u201cSEO does SEO\u201d and \u201cPPC does PPC.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, they need to work together. Here\u2019s why.<\/span><\/p>\n<h2><b>Why Your Individual Marketing Tactics Need to Work Together<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u201cTargeting, messaging, and measurement aren\u2019t typically coordinated across email and advertising,\u201d <\/span><a href=\"https:\/\/www.marketingcloud.com\/blog\/active-audiences-research\/\"><span style=\"font-weight: 400;\">according to Kyle Lacy<\/span><\/a><span style=\"font-weight: 400;\">, former Director of Content and Global Research at Salesforce.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, that\u2019s not the norm. Email and ads are typically oil and water, kept apart from each other (often locked away in separate departments).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But should they be?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Facebook and Salesforce ran an experiment to find out. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">They separated a massive database of 565,000 subscribers into three distinct groups:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">One would receive only ads.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The second would receive only emails.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The third would receive both ads and emails.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">So which group <\/span><i><span style=\"font-weight: 400;\">performed<\/span><\/i><span style=\"font-weight: 400;\"> better?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unsurprisingly, the third group who received both were \u201c<\/span><a href=\"https:\/\/www.facebook.com\/business\/news\/email-and-facebook-ads\"><span style=\"font-weight: 400;\">22% more likely to purchase<\/span><\/a><span style=\"font-weight: 400;\">.\u201d<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12856 size-full\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image3.jpg\" alt=\"email open rates\" width=\"1200\" height=\"673\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image3.jpg 1200w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image3-300x168.webp 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image3-1024x574.webp 1024w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image3-768x431.webp 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/www.marketingcloud.com\/blog\/active-audiences-research\/\"><span style=\"font-weight: 400;\">image source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Combining Facebook news feed ads also helped \u201c<\/span><a href=\"https:\/\/www.facebook.com\/business\/news\/email-and-facebook-ads\"><span style=\"font-weight: 400;\">extend email campaign reach by 77%<\/span><\/a><span style=\"font-weight: 400;\">\u201d across the board for all groups involved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The results were so promising that it prompted Blake Chandlee, Facebook VP of Global Partnerships to <\/span><a href=\"https:\/\/www.marketingcloud.com\/blog\/active-audiences-research\/\"><span style=\"font-weight: 400;\">chime in<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\u201cThe combination of CRM (customer relationship management) data and Facebook targeting truly powers targeted reach at scale to create effective marketing campaigns. We expect to see great results as marketers continue to pair Facebook custom audiences with both email marketing and direct-mail campaigns.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">These results should be obvious when you consider how people shop today on different devices and channels.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Search is used at every funnel stage. And so can advertising. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use display ads to bring people in the door before switching over to retargeting ads to keep them coming back for more.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12859 size-full\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image6.jpg\" alt=\"retargeting offer sequence\" width=\"600\" height=\"300\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/www.pagewiz.com\/blog\/ppc\/retargeting-ads\"><span style=\"font-weight: 400;\">image source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Best of all, those retargeting ads improve brand awareness throughout your funnel, leading to more people searching for you by brand name (using both paid and organic search) before opting into your ebooks, offers, or proposal request form.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All of this means your marketing campaigns need to look completely different. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It means you need to think holistically about the experience your customers are having (or looking for) &#8212; <\/span><i><span style=\"font-weight: 400;\">first!<\/span><\/i><span style=\"font-weight: 400;\"> &#8212; before coming up with collateral designed to help seamlessly move them along from one step to the next.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12854 size-full\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image1.png\" alt=\"funnel stages flow and examples\" width=\"600\" height=\"356\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image1.png 600w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image1-300x178.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/blog.autopilothq.com\/multi-channel-marketing-automation\/\"><span style=\"font-weight: 400;\">image source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the risk of sounding like a broken record, there\u2019s still another problem.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can\u2019t execute something like this (at the speed and quality level required) if your teams are still operating in historical, siloed disciplines. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, they, too, need to come together.<\/span><\/p>\n<h2><b>Why You Need Cross-Functional Marketing Teams<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Integrated marketing campaigns require integrated marketing teams.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The \u201c<\/span><a href=\"http:\/\/www.agilemarketing.net\/organizing-agile-marketing-team\/\"><span style=\"font-weight: 400;\">Agile Marketing<\/span><\/a><span style=\"font-weight: 400;\">\u201d concept from <\/span><a href=\"https:\/\/twitter.com\/jimewel\"><span style=\"font-weight: 400;\">Jim Ewel<\/span><\/a><span style=\"font-weight: 400;\"> has popped up to reflect this new reality. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Drawing on agile software development, this new brand of integrated marketing requires that cross-functional disciplines work together to iterate faster (in pursuit of profits).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ll elaborate on specific roles in a related article. But for now, we\u2019ll focus more on the overall team organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jim proposes two main structures depending on your size.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The first is a little more traditional, with a CMO that oversees multiple different teams.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-12858 size-full\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image5.png\" alt=\"organizational chart\" width=\"400\" height=\"297\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image5.png 400w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image5-300x223.png 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/www.agilemarketing.net\/organizing-agile-marketing-team\/\"><span style=\"font-weight: 400;\">image source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The key here isn\u2019t this organization necessarily. That\u2019s nothing new.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The trick is in those specific teams themselves. Look at those names! \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Where\u2019s \u201cSEO\u201d? Where\u2019d the \u201cPPC\u201d people go?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is a \u201ccontent marketing\u201d team, but <\/span><span style=\"font-weight: 400;\">Jim defines it as<\/span><span style=\"font-weight: 400;\">, \u201cOften the core of an agile marketing team, and one that typically meshes well with Scrum.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, it\u2019s working across each other team as needed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the other ones of note:<\/span><\/p>\n<ul>\n<li><b>Demand Generation:<\/b><span style=\"font-weight: 400;\"> Here\u2019s your \u2018top of the funnel\u2019 team focused exclusively on driving new awareness and attention.<\/span><\/li>\n<li><b>Lifecycle Marketing: <span style=\"font-weight: 400;\">These guys and gals turn leads into sales and sales into more sales.<\/span><\/b><\/li>\n<li><strong>Remarkable Customer Experiences:<\/strong> <span style=\"font-weight: 400;\">These keep your customers, customers for longer.<\/span><\/li>\n<\/ul>\n<ul>\n<li><strong>Community <\/strong>Building:\u00a0<span style=\"font-weight: 400;\">Turns happy customers into word-of-mouth evangelists. <\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">You know what that sounds like?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The funnel that we\u2019ve been harping on from the beginning!<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12855\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image2.png\" alt=\"\" width=\"573\" height=\"181\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image2.png 573w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image2-300x95.png 300w\" sizes=\"(max-width: 573px) 100vw, 573px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/sujanpatel.com\/marketing\/web-profits-growth-team\/\"><span style=\"font-weight: 400;\">image source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So teams should be aligned around funnel stage, even in a large organization.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Smaller organizations are a little different of course. In theory, you could progress to having one person fill in for each \u2018team\u2019 with a VP of Marketing above them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Otherwise, here\u2019s where Jim recommends your time if even if that\u2019s a stretch to start with.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(Focus exclusively on the right-hand side of the equation for B2B departments.)<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-12857\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/07\/image4.png\" alt=\"\" width=\"535\" height=\"400\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image4.png 535w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/07\/image4-300x224.png 300w\" sizes=\"(max-width: 535px) 100vw, 535px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/www.agilemarketing.net\/organizing-agile-marketing-team\/\"><span style=\"font-weight: 400;\">image source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once again, these people will report to the marketing lead. But the actual roles should change slightly depending on if you\u2019re a SaaS vs. B2B service-based company.<\/span><\/p>\n<p><b>B2B<\/b><span style=\"font-weight: 400;\"> would prioritize Infrastructure and Analytics, Content Marketing, and Demand Generation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this scenario, you\u2019re prioritizing thought leadership and using techniques like <\/span><a href=\"https:\/\/directiveconsulting.com\/uk\/services\/content\/account-based\/\"><span style=\"font-weight: 400;\">account-based content marketing<\/span><\/a><span style=\"font-weight: 400;\"> to target a lower volume of very specific potential buyers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While <\/span><b>SaaS<\/b><span style=\"font-weight: 400;\"> would focus on Infrastructure and Analytics, Remarkable Customer Experience, and Demand Generation (Growth Hacking). <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each customer is (conceivably) worth a lot less here, so the focus at the top of the funnel is wide distribution to a mass audience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That being said, the \u2018specialist\u2019 isn\u2019t dead. The marketing landscape moves too fast and evolves too quickly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll always need the \u2018hired gun\u2019 who\u2019s able to bring a deep skill set to address a particular problem.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the trick is for the individual to work within the constructs above, with other disciplines, in pursuit of a common goal for the entire team. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">They\u2019re not left to themselves, or worse, allowed just to do \u201cSEO\u201d as it was traditionally practiced.<\/span><\/p>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Dominating the SERPs today require a multifaceted approach.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s because the way people buy has changed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They\u2019re going from channel to channel on every device imaginable before ultimately pulling the trigger.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And that causes a rippling effect for marketers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It means we need to reorganize around that same funnel or journey customers are traveling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Which then means we need to get our marketing campaigns and tactics to work together, as opposed to separately.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Which then means we need to get our marketers and teams to work cross-functionally, as opposed to isolated.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Growth stalls today because too many are still stuck in their silos. Still playing it safe. Still afraid to evolve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The high-growth companies, in comparison, are adapting to the times to re-write the rules on the fly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And leaving their competitors in the dust as a result.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Digital marketing has been run in silos since the beginning of time. The SEO people \u201cdo SEO.\u201d The PPC people<\/p>\n","protected":false},"author":6,"featured_media":12864,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[48,50,56],"tags":[68,74,127,140,168],"class_list":["post-12853","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-perspectives","category-ppc","category-seo","tag-advertising","tag-b2b","tag-marketing","tag-ppc","tag-seo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Your B2B Marketing Plan Stalls: How to Break the Silos in Your Organization<\/title>\n<meta name=\"description\" content=\"Digital marketing has been run in silos since the beginning of time. 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