{"id":13037,"date":"2017-08-28T22:20:54","date_gmt":"2017-08-28T22:20:54","guid":{"rendered":"https:\/\/directiveconsulting.com\/uk\/?p=13037"},"modified":"2026-03-03T17:44:51","modified_gmt":"2026-03-03T22:44:51","slug":"b2b-marketing-basics-understanding-audience-part-2","status":"publish","type":"post","link":"https:\/\/directiveconsulting.com\/uk\/blog\/b2b-marketing-basics-understanding-audience-part-2\/","title":{"rendered":"B2B Marketing Basics: Understanding Your Audience (Part 2!)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Effective B2B marketing is kind of like the third date.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ve gone out twice before, each time carefully gathering and storing information given by the other person. Where they are from. The last place they went on vacation. Their favorite show on Netflix.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then, if you\u2019ve done your job right, on the third date you casually bust out a reference from the second episode of season three of the favorite show. The person across the table swoons. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Date four secured.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">B2B marketing basics are all about understanding your audience, but in this case, it\u2019s about more than just one person. It means learning about and getting your message across to an entire team. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ve got multiple audience segments to consider, all of which play a critical role in the buying process. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you don\u2019t start by identifying and defining those segments, you could waste countless hours (and dollars) sending the wrong message to the wrong people.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Typically, B2B buying involves roughly<\/span><a href=\"http:\/\/heidicohen.com\/3-b2b-customer-vendor-disconnects\/\"> <span style=\"font-weight: 400;\">3-5 different departments<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-13043\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image6-1.jpg\" alt=\"\" width=\"650\" height=\"330\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/heidicohen.com\/3-b2b-customer-vendor-disconnects\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But this can also vary by company type and industry.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13057\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image20-2.jpg\" alt=\"\" width=\"650\" height=\"375\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/heidicohen.com\/3-b2b-customer-vendor-disconnects\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><a href=\"https:\/\/directiveconsulting.com\/uk\/b2b-guide-marketing-demand-generation\/\"><span style=\"font-weight: 400;\">Generating demand<\/span><\/a><span style=\"font-weight: 400;\"> for your B2B service or products requires knowing how these different departments work together to decide on purchases, and who the individual personas are that influence those decisions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best way to do this is by researching the firmographics of your target market and building personas for each of your audience segments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What are firmographics, you ask? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s dive in. <\/span><\/p>\n<h2><b>Step 1: Use Firmographics to Define Your Audience<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In the B2C world, demographics hold the biggest weight when it comes to defining a key audience. Age, gender, location, race, and so on all play a role in creating a buyer\u2019s persona.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the B2B world, on the other hand,<\/span><a href=\"http:\/\/www.wiglafjournal.com\/marketing\/2013\/01\/what-are-firmographics\/\"> <span style=\"font-weight: 400;\">firmographics<\/span><\/a><span style=\"font-weight: 400;\"> are king.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firmographics are customer profiles that define attributes of a prospective business. These attributes might involve annual company revenue, acquisition cost, purchase size, sales cycles, and so on.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13047\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image10-4.png\" alt=\"\" width=\"550\" height=\"567\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image10-4.png 550w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image10-4-291x300.png 291w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/www.wiglafjournal.com\/marketing\/2013\/01\/what-are-firmographics\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firmographics give you a better picture of your audience, allowing you to create highly targeted sales and marketing strategies based on their wants and needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A firmographic profile can be pretty robust, often including: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Industry<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Location<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Employees<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Revenue<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Technologies<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Funding<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Depending on your products or services, other firmographics might include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Technical knowledge<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Their buyer personas and demographics<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Products, services or specialties<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Industry position (e.g., <a href=\"https:\/\/directiveconsulting.com\/uk\/startup-package\/\">startup<\/a> vs. influencer)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Age of the business<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Business structure (corporation, partnership, publicly traded, etc.)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hours of operations<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Payment methods accepted<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These pieces of the audience puzzle can help you better understand how, when, and why someone would want or need to purchase your products or services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you sold security equipment, for example, knowing your customer&#8217;s location might give you insight into which products will work on their physical premises. Maybe some of your equipment doesn\u2019t perform well in a heavy rain environment, for instance. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This data can then be relayed into a visual representation of your audience to give you a better picture of how audience segments fit together, like so:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13062\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image25-1.jpg\" alt=\"\" width=\"638\" height=\"359\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/image.slidesharecdn.com\/openassetdeltekinsightpresentation2015-v4-151110151022-lva1-app6892\/95\/state-of-dam-in-aec-why-you-can-no-longer-afford-to-ignore-your-photo-management-problem-9-638.jpg?cb=1447168966\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So how do you get this information?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of this data may already be available to you by reviewing your CRM. You could very well already know how many employees your customers have, where they\u2019re located, or what technologies they already use.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you don\u2019t have this information available, there are tools out there that can help you research and develop more substantial firmographics.<\/span><\/p>\n<h3><b>1. Datanyze<\/b><\/h3>\n<p><a href=\"http:\/\/www.datanyze.com\"><span style=\"font-weight: 400;\">Datanyze<\/span><\/a><span style=\"font-weight: 400;\"> specializes in firmographics and is one of the leading tools for B2B companies looking for further insights.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They have four key services: technology tracking, predictive analysis, prospecting, and data enrichment.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13051\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image14-2.png\" alt=\"\" width=\"892\" height=\"363\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image14-2.png 892w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image14-2-300x122.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image14-2-768x313.png 768w\" sizes=\"(max-width: 892px) 100vw, 892px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You can also demo their Firmographics data on their website.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13039\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image2-2.png\" alt=\"\" width=\"845\" height=\"394\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image2-2.png 845w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image2-2-300x140.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image2-2-768x358.png 768w\" sizes=\"(max-width: 845px) 100vw, 845px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">They integrate with <\/span><a href=\"http:\/\/www.salesforce.com\"><span style=\"font-weight: 400;\">SalesForce<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"http:\/\/www.hubspot.com\"><span style=\"font-weight: 400;\">Hubspot<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"http:\/\/www.marketo.com\"><span style=\"font-weight: 400;\">Marketo<\/span><\/a><span style=\"font-weight: 400;\">, and they also have an API that can be used to gather firmographics internally.<\/span><\/p>\n<h3><b>2. ZoomInfo<\/b><\/h3>\n<p><a href=\"http:\/\/www.zoominfo.com\"><span style=\"font-weight: 400;\">ZoomInfo<\/span><\/a><span style=\"font-weight: 400;\"> is an online B2B company database that can load you up with more information on your current customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their website features a variety of business directories to help you find exactly what you need.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13040\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image3-4.png\" alt=\"\" width=\"810\" height=\"496\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image3-4.png 810w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image3-4-300x184.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image3-4-768x470.png 768w\" sizes=\"(max-width: 810px) 100vw, 810px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Their general business directory is segmented by city, which is then divided into both industry and job title.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13050\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image13-2.png\" alt=\"\" width=\"901\" height=\"394\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image13-2.png 901w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image13-2-300x131.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image13-2-768x336.png 768w\" sizes=\"(max-width: 901px) 100vw, 901px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This allows you to search for both individuals as well as industry information.<\/span><\/p>\n<h3><b>3. Linkedin Sales Navigator<\/b><\/h3>\n<p><a href=\"https:\/\/business.linkedin.com\/sales-solutions\/sales-navigator\"><span style=\"font-weight: 400;\">LinkedIn Sales Navigator<\/span><\/a><span style=\"font-weight: 400;\"> allows you to gather data that can be used in your firmographics directly from LinkedIn\u2019s database of users.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They offer a few key features, including advanced search based on specific criteria:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13048\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image11.jpg\" alt=\"\" width=\"636\" height=\"550\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Lead recommendations from accounts matching your search:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13045\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image8-1.jpg\" alt=\"\" width=\"696\" height=\"600\" \/><\/p>\n<p><span style=\"font-weight: 400;\">And real-time sales updates with relevant information about leads, like job changes:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13038\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image1-2.jpg\" alt=\"\" width=\"696\" height=\"600\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This should give you a clear idea of the people or teams involved in the buying process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You want to gather as much information as possible about each business to take the next step, which is creating individual B2B buyer personas.<\/span><\/p>\n<h2><b>Step 2: Break Down Audiences Into Buyer Personas <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Now that you have a better understanding of the big picture of your core audience, it\u2019s time to break them down into individual buyer personas. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This will allow you to create highly customized marketing messages to address their needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A typical buyer persona looks something like this:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13056\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image19-1.png\" alt=\"\" width=\"975\" height=\"671\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image19-1.png 975w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image19-1-300x206.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image19-1-768x529.png 768w\" sizes=\"(max-width: 975px) 100vw, 975px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/blog.kissmetrics.com\/minds-of-saas-customers\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This example includes attributes like industry and role, but it also includes a snapshot into this person\u2019s daily life, like job responsibilities and resources they use for trusted information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is just one way to break down your personas. There\u2019s no rigid formula for how you define them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, at Directive Consulting, we typically define three buyer personas:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">CEO<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">VP of Marketing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Marketing Manager<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Each persona is then broken down into roughly four attributes that help us identify ways we can further connect:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Interests<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mediums<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Frequency<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Social<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For instance, our VP of Marketing persona might look something like this:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13060\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image23-1.png\" alt=\"\" width=\"946\" height=\"321\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image23-1.png 946w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image23-1-300x102.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image23-1-768x261.png 768w\" sizes=\"(max-width: 946px) 100vw, 946px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Based on this persona, we can build a <a href=\"https:\/\/directiveconsulting.com\/uk\/services\/content\/strategy-consulting\/\">content strategy<\/a>, craft topics, and improve our marketing efforts when reaching out to potential buyers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When creating your personas, it\u2019s important to focus on facts and research. No making assumptions about what a certain industry, company, or buyer might be like.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s another example of a buyer persona you could quickly create based on firmographics or other attributes you learn during your research:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13061\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image24.png\" alt=\"\" width=\"1024\" height=\"475\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image24.png 1024w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image24-300x139.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image24-768x356.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/www.business2community.com\/strategy\/marketing-roi-sales-leads-and-the-search-for-credibility-0459771#drKvioLSWTbZvWDO.99\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your ultimate goal is to learn more about who your customers already are, not necessarily confirm what you think you know about them. Approach the research process with an open mind.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This process shouldn\u2019t be complicated, but it should be insightful.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have a grasp on your buyer persona, the next step is to identify the buyer\u2019s journey and how your brand can solve their core problems.<\/span><\/p>\n<h2><b>Step 3: Plan Content for the Buyer\u2019s Journey<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Buyer personas are the<\/span><a href=\"http:\/\/www.slideshare.net\/hschulze\/b2b-content-marketing-report-40688285\"> <span style=\"font-weight: 400;\">second most popular<\/span><\/a><span style=\"font-weight: 400;\"> criteria for segmenting B2B marketing content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to<\/span><a href=\"https:\/\/www.brighttalk.com\/webcast\/667\/53249\"> <span style=\"font-weight: 400;\">BrightTALK<\/span><\/a><span style=\"font-weight: 400;\">, using buyer personas in your email campaigns will result in twice the open rates and five times the <a href=\"https:\/\/directiveconsulting.com\/uk\/resources\/glossary\/click-through-rate\/\">click-through rates<\/a> as using non-persona audiences.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you understand who you want to reach, you can create a strategy for how you want to reach them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you can walk each of your personas through their own unique purchasing journey, you should see much better marketing ROI.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The typical buyer\u2019s journey looks something like this:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13053\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image16-2.png\" alt=\"\" width=\"679\" height=\"335\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image16-2.png 679w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image16-2-300x148.png 300w\" sizes=\"(max-width: 679px) 100vw, 679px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/komarketing.com\/blog\/seo-and-b2b-buyer-persona-development\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It begins with an awareness of your company and what you do and moves into the final engagement point: purchase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So how will you market to each stage of the journey?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Marketing for each buyer\u2019s journey involves addressing each persona\u2019s needs and concerns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to the Content Marketing Institute, only <\/span><a href=\"http:\/\/contentmarketinginstitute.com\/2017\/04\/b2b-enterprise-marketers-audience-brands\/\"><span style=\"font-weight: 400;\">53% of respondents say that they create content<\/span><\/a><span style=\"font-weight: 400;\"> that\u2019s more audience-centric than brand-centric.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13052\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image15-3.png\" alt=\"\" width=\"600\" height=\"340\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image15-3.png 600w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image15-3-300x170.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/contentmarketinginstitute.com\/2017\/02\/content-turn-off-audience\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That means nearly half of all B2B businesses are still creating brand-focused content with a generic message, not one that\u2019s targeted to unique needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Since you have a buyer\u2019s persona developed, you can do better.<\/span><\/p>\n<h3><b>1. Identify Persona Needs<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Now\u2019s the time to dig deep into the individual personas. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What are their most urgent and pressing concerns? What factors do they focus on when they look for help with buying decisions? What sort of content do they already consume?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Create a list for each persona that details what solutions they need to solve their most important problems.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13059\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image22-2.png\" alt=\"\" width=\"1000\" height=\"535\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image22-2.png 1000w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image22-2-300x161.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image22-2-768x411.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/www.ironpaper.com\/webintel\/articles\/defining-the-b2b-marketing-to-sales-lifecycle\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You will then be able to create content that drives awareness about how your brand is the solution.<\/span><\/p>\n<h3><b>2. Identify Your Brand\u2019s Selling Point<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Question: What\u2019s the solution to your customer\u2019s problems?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Answer: Your product or services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You need to take the time to focus on developing your brand\u2019s selling point and why your products\/services are best equipped to meet your audience\u2019s needs. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This might include developing branded content that showcases how you can help:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13042\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image5-5.png\" alt=\"\" width=\"641\" height=\"215\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image5-5.png 641w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image5-5-300x101.png 300w\" sizes=\"(max-width: 641px) 100vw, 641px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/www.impactbnd.com\/blog\/different-types-of-branded-content\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This will allow you to move your audience through the middle stages of the buyer\u2019s journey, as<\/span><\/p>\n<p><span style=\"font-weight: 400;\">they consider whether or not your brand can beat out the competitor\u2019s.<\/span><\/p>\n<h3><b>3. Brainstorm Content Types<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">DemandGen\u2019s <\/span><a href=\"http:\/\/www.demandgenreport.com\/resources\/research\/the-2017-content-preferences-survey-report\"><span style=\"font-weight: 400;\">2017 Content Preferences Survey Report<\/span><\/a><span style=\"font-weight: 400;\"> found that 46% of B2B buyers want shorter content formats.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13063\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image26.png\" alt=\"\" width=\"640\" height=\"355\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image26.png 640w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image26-300x166.png 300w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Again, look at your personas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What sort of content do they already consume? What are they listening to? What are they reading? Where do they go to find answers to their current problems?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Create a list of potential resources and topics you could use to move them into the middle and final stages of the buyer\u2019s journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you understand how content and research work in the buyer\u2019s journey, you can create highly targeted content that moves them through the funnel effectively.<\/span><\/p>\n<h2><b>Step 4: Deeper Audience Research<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The next step after the buyer\u2019s journey will involve creating a marketing strategy that targets your buyer personas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But before you get there, you might want to invest in a little more research. Yes, more research. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are a few ways you can gather more information to round out your buyer personas and help your customers get to the end of the buyer\u2019s journey. <\/span><\/p>\n<h3><b>1. Keyword research<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Understanding what keywords matter to your audience is invaluable. <\/span><a href=\"https:\/\/directiveconsulting.com\/uk\/keyword-strategy-important-seo\/\"><span style=\"font-weight: 400;\">Keywords will be able to tell you<\/span><\/a><span style=\"font-weight: 400;\"> which terms and questions your audience has about their industry and their own customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then it\u2019s your job to swoop in and answer those questions. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use free tools like <\/span><a href=\"http:\/\/www.semrush.com\"><span style=\"font-weight: 400;\">SEMrush<\/span><\/a><span style=\"font-weight: 400;\"> to perform quick keyword research.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just go to the homepage and enter your potential keyword (something related to your buyer personas):<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13041\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image4-3.png\" alt=\"\" width=\"911\" height=\"461\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image4-3.png 911w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image4-3-300x152.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image4-3-768x389.png 768w\" sizes=\"(max-width: 911px) 100vw, 911px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You should then see a breakdown of results like this:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13054\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image17-2.png\" alt=\"\" width=\"1009\" height=\"557\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image17-2.png 1009w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image17-2-300x166.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image17-2-768x424.png 768w\" sizes=\"(max-width: 1009px) 100vw, 1009px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You can also use the related keywords feature to identify related keywords that people might also be searching for:<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13055\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image18-2.png\" alt=\"\" width=\"245\" height=\"517\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image18-2.png 245w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image18-2-142x300.png 142w\" sizes=\"(max-width: 245px) 100vw, 245px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You should be able to create a list of search terms that are important to your personas.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13046\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image9-5.png\" alt=\"\" width=\"855\" height=\"243\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image9-5.png 855w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image9-5-300x85.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image9-5-768x218.png 768w\" sizes=\"(max-width: 855px) 100vw, 855px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This will give you an idea of which search terms are most related to each persona. Download this information in a spreadsheet and save it for later.<\/span><\/p>\n<h3><b>2. <a href=\"https:\/\/directiveconsulting.com\/uk\/resources\/glossary\/website-analytics\/\">Website Analytics<\/a><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In addition to keyword research, you should also look into your own analytics to see how your buyer personas are already interacting with your business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A program like <\/span><a href=\"https:\/\/analytics.google.com\/analytics\/web\/provision\/?authuser=0#provision\/SignUp\/\"><span style=\"font-weight: 400;\">Google Analytics<\/span><\/a><span style=\"font-weight: 400;\"> will help you evaluate your web traffic and engagement, and help you further understand the segments of your audience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To track your personas in Google Analytics, go to Acquisition &gt; All Referrals. Choose Second Dimension and click on <a href=\"https:\/\/directiveconsulting.com\/uk\/resources\/glossary\/landing-page\/\">Landing Page<\/a>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13049\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image12-4.png\" alt=\"\" width=\"480\" height=\"324\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image12-4.png 480w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image12-4-300x203.png 300w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You can then group landing pages by social channel for a better picture of their content consumption habits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, you might have certain audiences that search content on <\/span><a href=\"http:\/\/www.twitter.com\"><span style=\"font-weight: 400;\">Twitter<\/span><\/a><span style=\"font-weight: 400;\"> with specific hashtags or keywords.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13058\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image21-1.png\" alt=\"\" width=\"344\" height=\"562\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image21-1.png 344w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image21-1-184x300.png 184w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You can then target those keywords in your site\u2019s content.<\/span><\/p>\n<h3><b>3. Auditing Existing Buyer Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Mining your existing data will help you identify which content performs best and appeals to your different buyer personas. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can export this information from your CRM or create a master spreadsheet using other tools we\u2019ve mentioned here.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13044\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/08\/image7-3.png\" alt=\"\" width=\"1189\" height=\"419\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image7-3.png 1189w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image7-3-300x106.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image7-3-1024x361.png 1024w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/08\/image7-3-768x271.png 768w\" sizes=\"(max-width: 1189px) 100vw, 1189px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Be sure to keep all of your data in one place and create visuals for your personas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This data allows for informed future marketing decisions based on audience habits and high-performing content. <\/span><\/p>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">No matter your business or industry, understanding your audience is one of the marketing basics. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When creating personas, you want to start by looking at the firmographics of your audience as a whole. This will give you a better picture of who they are, where they are, and how they like to engage.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can then break that down into segments to create more unique buyer personas. These personas will give you a clear picture of the wants, needs, and action of your buyers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What more could you need?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do as much research as you possibly can. This isn\u2019t always a quick, or one-time process, but it\u2019s important for the long-term success of your marketing efforts. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The more you understand your audience before you start planning content or other marketing strategies, the more successful your marketing will be.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective B2B marketing is kind of like the third date. You\u2019ve gone out twice before, each time carefully gathering and<\/p>\n","protected":false},"author":17,"featured_media":13064,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[28],"tags":[74,95,127,163],"class_list":["post-13037","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-content","tag-b2b","tag-data","tag-marketing","tag-sales"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>B2B Marketing Basics: Understanding Your Audience | Directive Consulting<\/title>\n<meta name=\"description\" content=\"B2B marketing basics are like dating. 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