{"id":13286,"date":"2017-11-10T17:50:38","date_gmt":"2017-11-10T17:50:38","guid":{"rendered":"https:\/\/directiveconsulting.com\/uk\/?p=13286"},"modified":"2024-05-23T07:42:34","modified_gmt":"2024-05-23T11:42:34","slug":"ditch-your-traditional-marketing-funnel-and-do-this-instead","status":"publish","type":"post","link":"https:\/\/directiveconsulting.com\/uk\/blog\/ditch-your-traditional-marketing-funnel-and-do-this-instead\/","title":{"rendered":"Why You Should Ditch Your Traditional Marketing Funnel (And Do This Instead)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Most marketers use the same funnel. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a funnel that starts with awareness and ends with conversion and retention. One that is meant for guiding a visitor to become a lead, a lead to become a customer, and a customer to become an evangelist. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And it\u2019s awful.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For the marketers who are serious about growing their business, the <\/span><a href=\"https:\/\/www.smartdraw.com\/sales-funnel\/\"><span style=\"font-weight: 400;\">traditional funnel<\/span><\/a><span style=\"font-weight: 400;\"> just doesn\u2019t cut it anymore. It\u2019s outdated. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once, the funnel was helpful. It explained the psychology behind a purchase. It explained how a customer thought about buying. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">First, they are aware of your product. Then, they might become interested and make a decision. Finally, they take action, and you get a sale.<\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-13295\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image6.png\" alt=\"\" width=\"800\" height=\"577\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image6.png 800w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image6-300x216.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image6-768x554.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/www.stonetemple.com\/traditional-marketing-funnel-move-beyond\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But this is no longer the most <\/span><a href=\"https:\/\/www.inc.com\/adam-heitzman\/6-effective-sales-strategies-to-close-deals-faster.html\"><span style=\"font-weight: 400;\">effective sales strategy<\/span><\/a><span style=\"font-weight: 400;\"> for marketers to follow.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let me explain.<\/span><\/p>\n<h2><b>Why the traditional marketing funnel just doesn\u2019t cut it anymore<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The problem with the traditional funnel is that it guides people linearly through the buying process. Let\u2019s take a moment to think about how people actually decide to buy a product in today\u2019s world. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">How do <\/span><i><span style=\"font-weight: 400;\">you<\/span><\/i><span style=\"font-weight: 400;\"> choose a product? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s imagine you want to buy a pair of shoes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019re looking for a new kind of shoe that will redefine your style and be different from what you usually purchase. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are two different ways you could go about this. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the one hand, you might already know a brand that you\u2019re going to buy from, and you simply go onto their website, browse their options, and pick a style. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Or, on the other hand, you don\u2019t know which brand you want to buy from. So, you search online, find a few sites, do some <\/span><a href=\"https:\/\/www.shopify.com\/enterprise\/make-shopping-easy-do-the-research-for-your-holiday-comparison-shoppers\"><span style=\"font-weight: 400;\">comparison shopping<\/span><\/a><span style=\"font-weight: 400;\">, and choose a pair of shoes. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do you see what just happened? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s right. The funnel got obliterated. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You didn\u2019t go through the process of becoming aware of a product through advertising efforts, engaging with the company through content, and then purchasing. Instead, you went straight to the customer phase of the buying process. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, to put it simply, because social media and the internet have drastically changed the way consumers think about purchasing products. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is how we used to think.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13296\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image7.png\" alt=\"\" width=\"720\" height=\"573\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image7.png 720w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image7-300x239.png 300w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/blog.kissmetrics.com\/marketing-funnel-sabotaging-conversion-rate\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the 1890\u2019s \u2014\u00a0when this funnel was developed \u2014\u00a0 it was far more difficult to buy a product. Your only options were local stores, and advertisements were synonymous with word-of-mouth marketing (and maybe some bandit signs). <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this kind of world, the funnel makes sense. Someone finds out about your business, so they explore working with it a bit. Eventually, they buy from you and keep buying from you because it\u2019s easier than going through the same process with a new business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today, the power isn\u2019t in the company\u2019s hands, but the consumers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The consumer can buy a product when they want, how they want, from whomever they want. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And they can do it within minutes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means the buyer journey ends up looking a bit more like a pretzel and a bit less like an organized cone. \u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13288\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image14.png\" alt=\"\" width=\"550\" height=\"433\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image14.png 550w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image14-300x236.png 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/blog.kissmetrics.com\/marketing-funnel-sabotaging-conversion-rate\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think about all the ways someone can go about <\/span><a href=\"https:\/\/midasmedia.co.uk\/google-shopping-case-study\/\"><span style=\"font-weight: 400;\">buying a product<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">They can search for a specific brand (i.e., \u201cNike shoes\u201d).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">They can search for a specific product (i.e., \u201cShoes\u201d).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">They can search for a specific quality of product (i.e., \u201cBest smartphones\u201d).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">They can search with extreme detail (i.e., \u201c55\u2019 Panasonic television\u201d).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">And each one of these searches starts from a different place in the sales funnel. Some start from the interest section, and others seem to jump from absolutely nothing straight to a sale. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This illustrates why the traditional sales funnel is trash, but it doesn\u2019t explain how you can create a modern-day funnel that is more accurate. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s what you should do once you\u2019ve thoroughly ditched the traditional <a href=\"https:\/\/directiveconsulting.com\/uk\/resources\/glossary\/marketing-funnel\/\">marketing funnel<\/a>.<\/span><\/p>\n<h2><b>1. Determine your industry\u2019s funnel<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With the rise of all things easy-access, the funnel has changed. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But it hasn\u2019t become totally irrelevant. Having a funnel can still seriously benefit your business. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s not a matter of having or not having a \u00a0funnel. It\u2019s a matter of having the right funnel or the wrong funnel. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And since every customer approaches purchasing differently, every business can have their own funnel. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, the first step to replacing the traditional funnel with a more <\/span><a href=\"https:\/\/directiveconsulting.com\/uk\/b2b-marketing-strategies-to-show-up-on-the-first-page-of-google-without-ranking-organically\/\"><span style=\"font-weight: 400;\">effective strategy<\/span><\/a><span style=\"font-weight: 400;\"> is to determine the funnel that <\/span><i><span style=\"font-weight: 400;\">your customers<\/span><\/i><span style=\"font-weight: 400;\"> go through. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But how do you do that? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, to determine what your own funnel should look like, you need to ask yourself some questions. <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">At what point in the buying process do prospects usually discover you? Are they ready to buy? Are they just curious? Are they comparison shopping? <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What entry points currently exist for people to explore your business and purchase from you? <\/span><a href=\"https:\/\/directiveconsulting.com\/uk\/blog\/b2b-facebook-ads\/\"><span style=\"font-weight: 400;\">Facebook ads<\/span><\/a><span style=\"font-weight: 400;\">? SEO? PPC? Then, where do these channels take them, and is that the right place for their level of interest?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Finally, how can you make your business easier to access for your ideal clients? <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Every industry will have different answers to these questions. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The real estate industry, for example, will need to explore how <\/span><a href=\"https:\/\/www.zillow.com\/\"><span style=\"font-weight: 400;\">Zillow<\/span><\/a><span style=\"font-weight: 400;\"> impacts their customer generation. And businesses that sell large ticket items will need to understand that people are probably doing comparison shopping and asking for recommendations on <\/span><a href=\"https:\/\/blog.hootsuite.com\/how-to-create-a-social-media-marketing-plan\/\"><span style=\"font-weight: 400;\">social media<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To nail down what your funnel will look like, you need to start with the customer. Who visits your website, and why do they visit?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve determined that, you should create a funnel for every <\/span><i><span style=\"font-weight: 400;\">type <\/span><\/i><span style=\"font-weight: 400;\">of customer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A funnel for the customer who is comparison shopping. A funnel for the customer who is ready to purchase immediately. And a funnel for the person who isn\u2019t yet ready to buy. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In an effort to explain the modern-day funnel \u2014\u00a0which is obviously quite challenging \u2014\u00a0Brian Clark from <\/span><a href=\"https:\/\/www.copyblogger.com\/\"><span style=\"font-weight: 400;\">Copyblogger<\/span><\/a><span style=\"font-weight: 400;\"> created this illustration. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13287\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image13.png\" alt=\"\" width=\"562\" height=\"549\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image13.png 562w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image13-300x293.png 300w\" sizes=\"(max-width: 562px) 100vw, 562px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/www.crazyegg.com\/blog\/traditional-sales-is-funnel-broken\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As you can see, the whole thing is cyclical. Buyers move in and out of the \u201cfunnel\u201d quickly and easily.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To grasp the drastic changes the funnel has undergone over the last 10 years, consider social media and the news industry. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">44% of people get their news from Facebook instead of traditional newsrooms. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13291\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image2.png\" alt=\"\" width=\"415\" height=\"530\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image2.png 415w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image2-235x300.png 235w\" sizes=\"(max-width: 415px) 100vw, 415px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"http:\/\/www.journalism.org\/2016\/05\/26\/news-use-across-social-media-platforms-2016\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Social media has played a huge part in redefining the funnel much in the same way it has redefined the news industry. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of consumers going straight to the source of the product, consumers bounce around from product to product and brand to brand seamlessly, meaning the determining factors of their purchase or their abandonment have changed drastically. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just consider <\/span><a href=\"https:\/\/wisemerchant.com\/blog\/ecommerce-product-sales-tumblr\/\"><span style=\"font-weight: 400;\">Jason Wong<\/span><\/a><span style=\"font-weight: 400;\">, who created a sales funnel using <\/span><a href=\"https:\/\/www.tumblr.com\/\"><span style=\"font-weight: 400;\">Tumblr<\/span><\/a><span style=\"font-weight: 400;\"> and made $200,000 in only three weeks. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">His story is just one of many of marketing funnel pioneers who understand the shortcomings of the traditional funnel and are finding success as they work to redefine their own funnel. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As it turns out, pioneering your own funnel is far more effective than sticking with one that doesn\u2019t work.<\/span><\/p>\n<h2><b>2. Prepare for comparison shoppers<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Since consumers are capable of dancing between products and brands seamlessly, comparison shopping is on the rise. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of trying to avoid it, embrace it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">How? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">By preparing your website to handle the demands of picky consumers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To do this, you\u2019ll want to build a massive amount of easy-to-see and easy-to-access credibility. And a great place to start is with social proof. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are tons of different ways to leverage social proof.<\/span><\/p>\n<p><a href=\"https:\/\/www.invespcro.com\/blog\/the-importance-of-online-customer-reviews-infographic\/\"><span style=\"font-weight: 400;\">72% of consumers<\/span><\/a><span style=\"font-weight: 400;\"> say that positive reviews increase their trust in a business. <\/span><\/p>\n<p><a href=\"https:\/\/www.puravidabracelets.com\/\"><span style=\"font-weight: 400;\">Pura Vida<\/span><\/a><span style=\"font-weight: 400;\"> creates social proof by using pop-up notifications on the bottom of their website that tell visitors when someone else buys a bracelet.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13293\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image4.png\" alt=\"\" width=\"997\" height=\"938\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image4.png 997w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image4-300x282.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image4-768x723.png 768w\" sizes=\"(max-width: 997px) 100vw, 997px\" \/><\/p>\n<p><a href=\"https:\/\/www.kissmetrics.com\/\"><span style=\"font-weight: 400;\"><br \/>\nKissmetrics<\/span><\/a><span style=\"font-weight: 400;\"> does this by throwing down the big brands they\u2019ve worked with in the past. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13289\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image15.png\" alt=\"\" width=\"615\" height=\"385\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image15.png 615w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image15-300x188.png 300w\" sizes=\"(max-width: 615px) 100vw, 615px\" \/><span style=\"font-weight: 400;\"><br \/>\nAnd\u00a0<\/span><a href=\"https:\/\/econsultancy.com\/\"><span style=\"font-weight: 400;\">Econsultancy<\/span><\/a><span style=\"font-weight: 400;\"> uses testimonials as compelling evidence of their success. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13292\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image3.png\" alt=\"\" width=\"615\" height=\"309\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image3.png 615w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image3-300x151.png 300w\" sizes=\"(max-width: 615px) 100vw, 615px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\nDiscounts are another great way to convince comparison shoppers to purchase from your website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pura Vida leverages this with a spin-the-wheel-for-a-discount pop-up. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13294\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image5.png\" alt=\"\" width=\"985\" height=\"1250\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image5.png 985w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image5-236x300.png 236w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image5-807x1024.png 807w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image5-768x975.png 768w\" sizes=\"(max-width: 985px) 100vw, 985px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">You can also add free shipping to your product or create a sense of urgency. All of these strategies will help you leverage the comparison shopper rather than deny that they exist. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Comparison shoppers are real, and you need to prepare for them. <\/span><\/p>\n<h2><b>3. Create a funnel for existing customers <\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Here\u2019s the other thing that the traditional marketing funnel doesn\u2019t leverage to its full ability: the existing customer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sure, the funnel throws in a quick \u201cretention\u201d at the bottom. But the upper 90% of the funnel is dedicated to acquiring customers, which is a real shame. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because the existing customer is where the magic of your business happens. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">They are far more valuable than acquiring new customers; they spend more and are easier to upsell.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13297\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image8.png\" alt=\"\" width=\"1832\" height=\"1248\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image8.png 1832w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image8-300x204.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image8-1024x698.png 1024w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image8-768x523.png 768w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image8-1536x1046.png 1536w\" sizes=\"(max-width: 1832px) 100vw, 1832px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/www.direggio.com\/2016\/04\/11\/1514\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not just that, though. Existing customers are also the best advertising channel you have. It\u2019s called word-of-mouth, and it\u2019s one of the most effective ways to market your business. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, the \u201cupside down funnel\u201d represents this.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13301\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image12.png\" alt=\"\" width=\"640\" height=\"828\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image12.png 640w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image12-232x300.png 232w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/blog.bufferapp.com\/upside-down-funnel\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you treat customers better than other businesses, they tell their friends about you, and you gain more customers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, the act of marketing to your existing buyers is an acquisition strategy all on its own. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But how can you market to your current customers, leveraging those benefits? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A few different ways. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you offer a product that customers need to replenish regularly, you can estimate how often they&#8217;ll run out and send an email reminder to restock before that happens. Something like this. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13300\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image11.png\" alt=\"\" width=\"465\" height=\"336\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image11.png 465w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image11-300x217.png 300w\" sizes=\"(max-width: 465px) 100vw, 465px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/www.listrak.com\/digital-marketing-automation\/multichannel-marketing-solutions\/email-marketing\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You could also create a subscription payment system around your product instead of just selling one-offs each time. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And people seem to love this; the <\/span><a href=\"https:\/\/www.uscreen.tv\/the-power-of-subscription-based-business\/\"><span style=\"font-weight: 400;\">subscription box market\u2019s<\/span><\/a><span style=\"font-weight: 400;\"> website traffic has exploded by 3,000% over the last three years. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13290\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image1.png\" alt=\"\" width=\"578\" height=\"267\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image1.png 578w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image1-300x139.png 300w\" sizes=\"(max-width: 578px) 100vw, 578px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/www.inc.com\/christina-desmarais\/heres-data-showing-the-crazy-growth-of-subscription-box-services-infographic.html\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Those are a few ways you can market to customers, but what about your audience as a whole? It\u2019s important to consider your audience as a valuable asset to your business, even if they\u2019ve never purchased from you. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take <\/span><a href=\"https:\/\/www.tesla.com\/\"><span style=\"font-weight: 400;\">Tesla<\/span><\/a><span style=\"font-weight: 400;\">, for example. They\u2019ve worked their butts off to build an audience even though many of those people have never actually bought a Tesla. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">They have a Facebook following of right around 2.3 million people. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13299\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image10.png\" alt=\"\" width=\"1044\" height=\"599\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image10.png 1044w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image10-300x172.png 300w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image10-1024x588.png 1024w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image10-768x441.png 768w\" sizes=\"(max-width: 1044px) 100vw, 1044px\" \/><\/p>\n<p><span style=\"font-weight: 400;\"><br \/>\nBut they haven\u2019t even sold close to that many cars. In fact, in 2016, they only sold around\u00a0<\/span><a href=\"https:\/\/cleantechnica.com\/2017\/01\/03\/teslas-2016-deliveries-production\/\"><span style=\"font-weight: 400;\">80,000 cars<\/span><\/a><span style=\"font-weight: 400;\">. So why do they care about these non-buyers? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because they know it\u2019s a future investment. Lots of people might be interested in your content but not ready to buy yet. Embrace that. \u00a0<\/span><\/p>\n<h2><b>4. Test your advertisements<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">No marketing funnel is complete without <\/span><a href=\"https:\/\/www.smartbugmedia.com\/blog\/6-inbound-marketing-testing-methods-you-should-be-utilizing\"><span style=\"font-weight: 400;\">tests<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, tests are exactly what help you to determine what your funnel should look like and how you should implement it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You might find that most of your ideal clients are coming through <\/span><a href=\"https:\/\/www.facebook.com\/business\/products\/ads\"><span style=\"font-weight: 400;\">Facebook Ads<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/business.instagram.com\/advertising\"><span style=\"font-weight: 400;\">Instagram Ads<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/directiveconsulting.com\/uk\/how-to-determine-your-optimal-adwords-budget\/\"><span style=\"font-weight: 400;\">PPC<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/www.google.com\/search?biw=1440&amp;bih=900&amp;ei=8GfyWb_EAcGcjwSMiLCQAw&amp;q=seo&amp;oq=seo&amp;gs_l=psy-ab.3..35i39k1l2j0i67k1l8.10702.10942.0.11381.3.3.0.0.0.0.178.318.0j2.2.0....0...1.1.64.psy-ab..1.2.318...0j0i131k1.0.E9iomnBB1Jc\"><span style=\"font-weight: 400;\">SEO<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever you find, that information will help you build a funnel that actually drives sales \u2014 unlike the traditional funnel. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a detailed spreadsheet that shows which advertising avenues are the most effective and when they\u2019re the most effective. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-13298\" src=\"https:\/\/directiveconsulting.com\/uk\/wp-content\/uploads\/sites\/9\/2017\/11\/image9.png\" alt=\"\" width=\"701\" height=\"834\" srcset=\"https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image9.png 701w, https:\/\/directiveconsulting.com\/wp-content\/uploads\/sites\/9\/2017\/11\/image9-252x300.png 252w\" sizes=\"(max-width: 701px) 100vw, 701px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">(<\/span><a href=\"https:\/\/midasmedia.co.uk\/google-shopping-case-study\/\"><span style=\"font-weight: 400;\">Image Source<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have this information at your disposal, you can iterate your funnel. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because here\u2019s the reality: Your funnel should look a little different than everyone else&#8217;s funnel. And developing your perfect funnel is, at least partly, a matter of trial and error. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The more things you try and test, the better your funnel will get. Don\u2019t neglect to test your current strategy.<\/span><\/p>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The traditional funnel was supposed to be helpful. And for psychology, it was. But for actually selling your inventory, not so much. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The funnel believes that the buying process is linear &#8211; that consumers move smoothly from awareness to conversion. But the reality of today\u2019s buying process is anything but linear. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rather, today\u2019s buying process often looks more like a pretzel than a funnel. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">So how do you prepare for that reality?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By determining your industry\u2019s ideal funnel, preparing for comparison shoppers, creating a funnel for existing customers, and testing your advertising efforts. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With that, you can quickly turn the traditional funnel into something that actually works\u2026 and something that looks a lot less like a single linear funnel and more like a series of funnels for different customer avatars.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most marketers use the same funnel. It\u2019s a funnel that starts with awareness and ends with conversion and retention. One<\/p>\n","protected":false},"author":17,"featured_media":13302,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[31,48],"tags":[91,106,127],"class_list":["post-13286","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cro","category-perspectives","tag-cro","tag-funnel","tag-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why You Should Ditch Your Traditional Marketing Funnel (And Do This Instead)<\/title>\n<meta name=\"description\" content=\"Most marketers use the same marketing lead funnel, but it&#039;s seriously outdated. 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