With over a decade of experience in digital marketing agencies, Richard serves as the VP, Client Services at Directive. Known for turning complex challenges into scalable solutions, his expertise lies in crafting streamlined processes that consistently deliver clear, measurable outcomes, elevating the client experience at every stage of engagement.
Prior to joining Directive, Richard was the COO at KlientBoost, where he played a key role in scaling the company’s revenue from $3 million to $18 million. In this role, he launched new service divisions and led cross-functional teams across Sales, Operations, Finance, and HR. His leadership transformed ambitious ideas into real-world successes, establishing KlientBoost as a high-growth, industry-leading agency.