The Channels You Think Are “Too B2C” Are Driving B2B Growth    Join our next webinar on Wednesday, April 29.
The Channels You Think Are “Too B2C” Are Driving B2B Growth Join our next webinar on Wednesday, April 29.
Register
Register

Steven Duong

Steven is an AI/ML Software Engineer at Directive, building full-stack, AI-powered applications that improve the way internal teams and clients work. With 2.5 years of professional startup experience across software engineering and applied machine learning, Steven specializes in developing and deploying production-grade systems that leverage Large Language Models, agentic AI, and retrieval-augmented generation to enhance product intelligence and operational efficiency.

His background spans front-end and back-end development, DevOps, and modern AI frameworks, making him a versatile engineer who can take projects from architecture through deployment. At Directive, Steven engineers agentic AI tools that automate CRM data pipelines and workflows, and leads the development of RAG-based chatbots powered by OpenAI transformer models and internal datasets.